I requested a non-smoking room and that I had two pets. When we arrived we were booked into a smoking room on the second floor. I told her my oldest dog can't climb steps because she has arthritis. They lady said she was sorry but they could not accomodate us. We were charged for the room anyway.
Restrictions/Fees notes: They don't tell you that there is no elevator and booked me on the second floor.
Reviewed by: Roger Ryan Puyalllup, Washington
Review Date: February 2006
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