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Home > Us > Texas > Houston > La Quinta Inn Houston Cyfair

La Quinta Inn Houston Cyfair
star rating
13290 Fm 1960 Road West
Houston, Texas 77065
Pet Fee: no fees or deposit required
Pet Comments/Restrictions: dogs & cats up to 50 pounds
Call Now to Book: 1-800-916-6204

 
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Reviews by Pet Owners

Rating: 1/10Ghetto, Rude and just WRONG!
My hubby kids and 6 mo old puppy stayed here last week because it looked ok nice on the outside but don't be fooled. This place treated us horribly and made us ill 3 times ...(THAT MILK IS SPOILED DO NOT DRINK IT YOU WILL BE SORRY!) We had 2 joining rooms, but they refused to clean any of them because of our puppy that was in a kennel btw. We would have been happy to take him for a walk. The lady at the desk asked my husband if he could read and that our kids were "annoying and bothering her and they only go in for breakfast which made us all sick everyday..ALL WE WANTED WAS CLEAN SHEETS AND THE MAID TO STRAIGHTEN UP AND THIS WOMAN YELLED AT MY HUSBAND THAT SHE WAS BASICLY SICK OF US CAUSE WE STAYED FOR 4 DAYS I GUESS? WE COMPLAINED AND THE CO BASICALLY THREW US AROUND TO DIFFERENT PEOPLE ALL OF WHICH DID NOTHING. SHE SHOULD HAVE BEEN FIRED FOR YELLING AT ME AND MY FAMILY. CUSTOMERS ARE WHY SHE HAS A JOB SHE COULD BE POLITE AND REFRAIN FROM INSULTS AND YELLING AND GETTING UP IN FACES, THATS UNCALLED FOR AND OBVIOUSLY NO ONE CARED. THEY SAID IT WAS ONE RATE AND THEN CHARGED US DIFFERENTLY WAY MORE EVERY DAY. WE COULDN'T SLEEP EITHER BECAUSE PEOPLE WERE PARTYING DRINKING IN THE PARKING LOT BLARRING MUSIC...WHICH IS FINE BUT NOT FOR KIDDOS THAT ARE KICKED OUT OF THERE HOME DUE TO A FLOODED OUT AC. I WAS SO SHOCKED THIS WOMAN CAME AFTER US LIKE THAT SHE NEEDS TO BE FIRED AND WAS NOT. THEY ARE NOT PET FRIENDLY AT ALL IF THEY REFUSE TO CLEAN WHEN YOUR PETS IN A METAL KENNEL OR NOT EVEN IN THE SAME HOTEL. HE WENT WITH MY HUSBAND TO WORK ALL DAY TOO. THEY ARE HORRIBLE WE MOVED HOTELS BECAUSE OF IT. WE WENT TO DOUBLE TREE FOR LESS THAN LA QUINTAS PRICES...LUXURY! YA! SO SKIP THIS ONE AND GO TO DOUBLETREE, SO FAR SO GOOD 1ST NIGHT..
Restrictions/Fees notes: refuse to clean the room or come near it.. if you have a harmless puppy in a kennel...made us all sick when we had there free breakfast that they put out at 2 am way too long to sit, and they have dogs everywhere barking all the time all night too. We had to move it was so bad thumbs down, la quinta don't think you know what PET FRIENDLY MEANS, GHETTO CRAZY WOMAN AT THE FRONT THAT ATTACTS US FOR REQUESTING MAID SERVICE? BAD MILK AND JUST NASTY. SHAME ON YOU LAQUINTA INN!!! =(
Reviewed by: CHRISTY   HOUSTON
Review Date: August 2011
Accompanying pets: 6 mo old puppy.
Date of Stay: August 2011
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